Last updated: 1st March 2026

Optimum Chiropractic is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact our clinic.

This website is operated by Optimum Chiropractic.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Optimum Chiropractic
326 Manchester Road

Altrincham

WA14 5NH
Email: info@optimumchiropractic.co.uk

For the purposes of data protection law, Optimum Chiropractic is the data controller of the personal information described in this policy.

We may collect and process the following types of personal information:

Information you provide directly

• Name
• Email address
• Telephone number
• Information submitted through contact forms or appointment enquiries

Technical information
When you visit our website we may collect certain information automatically, including:

• IP address
• Browser type and version
• Device type
• Pages visited on the website
• Date and time of visits

This information helps us understand how visitors use our website and improve its performance.

We may use your personal data for the following purposes:

• Responding to enquiries made through our website
• Managing appointment requests
• Providing information about our services
• Improving the performance and functionality of our website
• Maintaining the security of our website

We will only use your personal data where we have a lawful basis to do so.

Under UK data protection law, we rely on the following lawful bases for processing personal data:

Legitimate interests
To operate and improve our website and respond to enquiries.

Consent
Where you have provided consent for us to contact you or where cookies require consent.

Legal obligations
Where processing is necessary to comply with legal or regulatory obligations.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

Personal data collected through the website is stored securely and only accessed by authorised individuals where necessary.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory or administrative requirements.

Enquiry information submitted through the website will typically be retained only for as long as necessary to respond to your enquiry or manage related communications.

We do not sell, rent or trade your personal data.

We may share limited information with trusted third-party service providers who support the operation of our website or clinic systems. These providers are required to process personal data securely and only for authorised purposes.

Our website uses cookies to improve functionality and analyse website usage. For more information on how cookies are used, please refer to our Cookie Policy.

Under UK data protection law, you have certain rights regarding your personal data. These include the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of personal data where appropriate
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us using the details above.

If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the:

Information Commissioner's Office

Website: https://ico.org.uk

We would appreciate the opportunity to address any concerns before you contact the regulator.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our website. Any updates will be published on this page.